PRIVACY POLICY
Trans-United Consultants
Ltd. ("TUC") respects the privacy of individuals
in all aspects of our business operations. We have
a longstanding commitment to protecting the personal
information of job seekers when providing services
to our clients (the employers).
"Personal Information" is defined as any
identifiable information about a job seeker, such
as their resume, contact details or opinions about
the job seeker.
Your personal
information is only collected, used and disclosed
by TUC in accordance with this Privacy Policy.
WHY DO WE COLLECT PERSONAL INFORMATION?
As a job seeker
using TUC's services, you are asked to provide certain
pieces of information in order for us to provide
you with the best possible service. In addition
to your contact details, your resume, and a description
of the type of work you are looking for, your file
may include the following:

Our interview notes including current salary, benefits
and job responsibilities

Information obtained through reference and background
checks

Our Client's evaluation based on your prior interview(s)

Why you want to change from your present position

Availability for interviews

Fufill our Clients' requests for information about
job candidates.
Provide you with appropriate training or career transition
services
WHEN DO WE DISCLOSE
PERSONAL INFORMATION AND TO WHOM?
Your personal
information is never traded, sold or leased by us
to any external companies. Your information is only
disclosed for TUC's legitimate business purposes
or as required to meet legal and regulatory requirements,
for example, to comply with a court order.
In the normal
course of business, we disclose your relevant personal
information to our clients, using our exclusive
discretion, when we feel there is a potential job
placement for you. As a job seeker, you are relying
on us to share such information. We only provide
your information to employers if there is a job
opening that is well-suited for you. We only provide
the information required and requested by the client
to make an informed decision regarding a job candidate.
We may share information with our affiliates, partners,
contractors, or other companies (collectively "representatives")
that we use to provide full staffing services. However,
we only release limited information as required
for the function that will be performed by the representative
on our behalf. We also ensure that every contract
we enter into with a representative clearly outlines
the representative's obligation to protect your
personal information and live up to the principles
of privacy.
Examples of companies
TUC shares your limited personal information with
include:
- Organizations
that perform background checks including criminal,
educational, and credit checks as required by
the client
- Payroll
service providers, for temporary staffing arrangements
- Employee
testing centres
HAVE YOU CONSENTED?
Having read this
policy and by using our services and providing us
with your personal information, we imply your consent
to the collection, use and disclosure of your personal
information as specified herein. Personal Information
could include email address and /or IP address (if
applicable).
If TUC will be using or disclosing your information
for purposes that we do not feel are obvious to
you, we will first obtain your express consent.
We imply your consent if we feel we are using your
personal information for purposes that are obvious
to you. For example, if you provide us with the
names and phone numbers of your previous employers
for reference checking purposes, we may not seek
your express consent before checking these references.
Please note that
withdrawl of consent must be submitted in writing
and could result in TUC being unable to represent
you to clients for potential employment opportunities,
depending on the circumstances surrounding withdrawl
of consent. You do also have the option of limiting
or otherwise restricting collection of certain personal
information and TUC would determine on a case by
case basis how the requested limitation would affect
your representation to clients through TUC.
HOW LONG IS YOUR INFORMATION RETAINED?
We retain your
information as long as you are referable for employment,
or longer if required by law. If you request TUC
to destroy your file, we will do so, subject to
legislative restrictions. For example, for temporary
workers, we must retain your payroll information
for seven years after you are taken off our payroll,
in accordance with tax regulations. TUC retains
and securely destroys personal information in accordance
with our internal record retention policy. Typical
minimum retention time of a submitted resume / information
is one year and maximum retention time is five years,
subject to legislative restrictions outlined above.
HOW DO WE KEEP
YOUR PERSONAL INFORMATION SECURE?
We have staff
procedures and policies in place to ensure that
your personal information, in both paper and electronic
format, are secure. For example, we require the
following:
- TUC employees
need security cards to enter the premises, and
all others are required to sign in and be escorted
while visiting our offices.
- Filing
cabinets containing personal information remain
locked after hours.
Access to electronic and paper files is limited
on a need-to-know basis depending on job function.
- Paper
records containing personal information are securely
shredded.
Password selection criteria and automatic password
expiry make unauthorized access to our systems
more difficult TUC secure databases are well protected
on servers equipped with enterprise firewalls
that are immediately updated when new patches
and fixes are released .
- Staff
training on the importance of privacy and security
is undertaken regularly.
Using our
website, you can ask questions about our services,
and provide information about yourself, such as
your resume. To secure the transfer of such personal
information, TUC has obtained a Secure Socket Layer
(SSL) Server Certificate. Thus, personal information
entered on our site is collected within secure pages,
such that it is encrypted while being transferred
to a password protected TUC server. If you provide
personal information to us via unencrypted e-mail,
you should be aware of the inherent risks of interception
when communicating with others on-line using standard
Internet protocol (HTTP), over which we have no
control.
HOW CAN YOU ACCESS YOUR PERSONAL
INFORMATION AND CHECK IT'S ACCURACY?
TUC relies on
the information provided by you, as well as third
parties such as those providing references, educational
institutions or those conducting background checks.
You may at any time make a written request for access
to your personal information using our "Access
to Personal Information Form". You will be
informed in advance should any administrative fee
apply.
TUC strives to maintain accurate records of your
personal information, however, this cannot be achieved
without your help. In this ongoing effort, we ask
you to provide us with your most up-to-date information.
Let us know of any personal information you have
given us in the past that is incomplete, inaccurate,
or no longer relevant. It will be our pleasure to
make appropriate modifications in order to serve
you better.
CONTACT US WITH ANY QUESTIONS
OR CONCERNS
TUC takes
full responsibility for the management and confidentiality
of the personal information it collects, uses and
discloses. If you have any concerns about this policy,
or feel that TUC is not abiding by it, please send
an email to
Rob Fratric, Privacy Officer or write to:
Rob Fratric - Privacy Officer,
Trans-United Consultants Ltd.
3228 South Service Road – Suite 110
Burlington, Ontario, L7N 3H8