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Contact Rob Fratric
Contact Email rfratric@trans-united.net
Position Service Manager (HVAC) - Barrie
Job Type Permanent
Education
    • Post-secondary education an asset ; High School Diploma as a minimum • 5 years experience as a Service Manager or Coordinator • Experience with refrigeration-based HVAC equipment • Mechanical aptitude / technical knowledge of refrigeration systems • Strong communication and interpersonal skills • Detail and task oriented and analytical • Able to problem solve and make decisions based on facts • Time management skills
Duties / Responsibilities
  • Set up support needed for products, from testing in-house to assisting with coordinating technicians for start-up / commissioning to aftermarket technical support
  • Ensure that the equipment to the field is supported properly
  • Evaluating service reps for various sales regions and establishing service agreements
  • Schedule Customer Service Techs for training at company facility and in the field
  • Provide technical support for Field Technicians over the phone and via email
  • Provide troubleshooting support for equipment and controls
  • Generate technical service bulletins
  • Coordinate service parts
Location Barrie, Ontario
Pay Range $75K to $100K + benefits
Date Posted 2025-01-30
   
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