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Contact Rob Fratric
Contact Email
Position Account Manager - Whitby
Job Type Permanent
  • Engineering education preferred
  • Sales fundamentals / techniques training
  • 5 yrs+ industrial plastic and/or rubber molding environment experience in account development / sales
  • Experience penetrating existing customers and prospecting / generating new customer sales
  • Computer literate in Excel and CAD/CAE software
  • Ability to prepare and present Technical Reports and Presentations
  • Excellent command of English language both verbal and written
  • Solid sales and negotiation skills
Duties / Responsibilities
  • Customer Development – documented and planned interaction with current and potential Customers to understand and address their product needs consistent with company Business Plan
  • Review customer data relative to the performance of the company in the eyes of the customer and promote actions to improve customer satisfaction
  • Ensure customer issues are resolved in a timely and logical manner
  • Market Analysis – analyze competitors, their products and processes, size / location(s) and opportunities to provide alternative products
  • Develop plans to capitalize on competitor’s weaknesses and strengths, understanding competition and other industry trends to assist in identifying product strategies
  • Plan to increase market penetration and growth with a goal of minimum 10% per year with documented plans and defined achievable projections
  • Develop and prepare technical and sales material in presentation form to promote new products and services to Potential Customers
  • Supply proposals, quotations and prepare documentation relative to product assumptions / company standards / customer needs
  • Review all supply requirements for products and identify issues related to supply contracts and obtain internal approval prior to providing customers with supply or quotation proposals
  • Enter and track all orders through to completion, advising customers of any technical, commercial or delivery changes in the status of the product and/or order
  • Track outstanding Customer Commercial issues and resolve them in an expedient manner
Location Whitby, Ontario
Pay Range $75K to $100K base + bonus
Date Posted 2023-01-24
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