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Contact |
Rob Fratric |
Contact Email |
rfratric@trans-united.net |
Position |
Account Manager - Whitby |
Job Type |
Permanent |
Education |
- Engineering education preferred
- Sales fundamentals / techniques training
- 5 yrs+ industrial plastic and/or rubber molding environment experience in account development / sales
- Experience penetrating existing customers and prospecting / generating new customer sales
- Computer literate in Excel and CAD/CAE software
- Ability to prepare and present Technical Reports and Presentations
- Excellent command of English language both verbal and written
- Solid sales and negotiation skills
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Duties / Responsibilities |
- Customer Development – documented and planned interaction with current and potential Customers to understand and address their product needs consistent with company Business Plan
- Review customer data relative to the performance of the company in the eyes of the customer and promote actions to improve customer satisfaction
- Ensure customer issues are resolved in a timely and logical manner
- Market Analysis – analyze competitors, their products and processes, size / location(s) and opportunities to provide alternative products
- Develop plans to capitalize on competitor’s weaknesses and strengths, understanding competition and other industry trends to assist in identifying product strategies
- Plan to increase market penetration and growth with a goal of minimum 10% per year with documented plans and defined achievable projections
- Develop and prepare technical and sales material in presentation form to promote new products and services to Potential Customers
- Supply proposals, quotations and prepare documentation relative to product assumptions / company standards / customer needs
- Review all supply requirements for products and identify issues related to supply contracts and obtain internal approval prior to providing customers with supply or quotation proposals
- Enter and track all orders through to completion, advising customers of any technical, commercial or delivery changes in the status of the product and/or order
- Track outstanding Customer Commercial issues and resolve them in an expedient manner
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Location |
Whitby, Ontario |
Pay Range |
$75K to $100K base + bonus |
Date Posted |
2023-01-24 |
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